Shipping Policy

All orders are shipped using reliable express couriers such as GLS, TNT, DPD, DHL, or UPS, depending on availability and destination country. We aim to dispatch all in-stock items within 24 hours after order confirmation. Once your order is shipped, you will receive an email containing your tracking number and a link to monitor the delivery status.

Estimated Delivery Times:

• Italy: 24–48 hours
• EU Countries: 2–5 business days
• Remote or non-EU areas: 4–10 business days

Delivery Instructions:

Upon delivery, please inspect the package carefully before signing. We recommend that you:

• Verify that the number of parcels matches what is stated on the delivery note.
• Check that the packaging is intact, undamaged, and not tampered with.
• Ensure that the branded tape has not been replaced or covered by different tape.

If any irregularities are noted, please sign the delivery note with the comment “Subject to inspection” and report the issue to our customer support immediately at contact@scontiiofferte.com. Signing without reservation implies acceptance of the goods and may prevent future claims regarding shipping damage or missing items.

Tracking Information:

Each order is assigned a unique tracking number. This number will be sent via email as soon as your parcel is dispatched. Please note that it may take a few hours for the tracking information to be visible online, depending on the courier’s system update.

If you have any questions or experience issues with the shipment, feel free to contact us via email at contact@scontiiofferte.com.